October 9, 2018 - IP Address Change/Maintenance Notification - Downtime of 8-11 Hours |
This is a notification that emsCharts.com maintenance will be performed during the following timeframe in October:
Date: | Tuesday, October 9th, 2018 |
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Time: | 6:00 PM EDT for emsCharts Tablet |
Duration: | 8-11 hours |
emsCharts will be upgrading the way we manage our network infrastructure to be more responsive to events and business needs. In order to support these changes, we are changing the IP addresses used by our API endpoints. Nothing else will change. The URLs and domains for all emsCharts websites and services will remain the same.
During the downtime, emsCharts.com will be automatically redirected to our Offline Notification Website (http://emscharts.net/). Status updates regarding the downtime progress will be posted periodically throughout the event. |
During the maintenance downtime, all online emsCharts products will be unavailable. This downtime impacts ALL emsCharts products.
Offline charting products such as Tablet, Mobile and SyncPad will be available for charting, but will be unable to sync or upload charts until after the downtime has concluded.
If you do not subscribe to one of our offline data collection products, you may use our paper chart available for print.
If you experience any issues accessing your Tablet service during the downtime event, place the device in airplane mode
Multiple communications have been sent regarding the IP address changes that are inherent in this maintenance event. To recap, emsCharts will make the below changes to the IP addresses used by our API endpoints. Static IP Addresses / Ports: 54.71.33.105/443, 5050-5069 34.214.83.183/443, 5050-5069
The impact to IP address changes will vary depending on how your website/solution is set up. Below are examples:
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For your reference, the existing IP Addresses are listed below.
It is advised that the old IP addresses be present in your firewall settings for a minimum of 2 weeks post-event:
128.147.16.148
157.229.37.122
157.229.37.124
Attached to the right is a sample paper chart that uses emsCharts terminology to capture the most basic information about the record. This can be used during downtimes (both planned and unplanned) to capture the information while the site is unavailable.
Remember, you can always use emsCharts Mobile or Tablet while offline and then upload after the system is back.